Plans and billing

Each plan sets how many projects you may have, how many searches may run a day, which platforms you can watch, and how many reply drafts you may write a month. The pricing page has the numbers for each plan.

Search credits

A plan gives you search credits each day. One credit runs one search, on one platform, once. A LinkedIn search uses five credits, because LinkedIn costs more to search.

Your credits are shared across all your projects, and SignalScout sets the schedule from them:

So a paused project frees its credits, and the others run more often. A new project with many searches slows the rest down. Your monitor page shows how often each search runs.

Usage

Every search and every AI call counts against your plan's monthly usage. The Billing screen shows it as a share: Share of this month's usage. It resets on your billing date.

Two limits stop one busy day from using up the month. If a day's limit is reached, collecting pauses until the next day (UTC), and the Billing screen says which limit it was.

When the usage is spent

Polling and paid actions (reply drafts, cost tests) pause until your next billing date. Nothing is deleted. Your projects, matches and drafts stay as they are, and you can still read your inbox and export it.

To use less, pause a project, or remove searches and platforms from it. Fewer searches and fewer platforms are the two levers.

Subscribe, change or cancel

Open Billing in the sidebar.

• Subscribe: choose a plan. Payment is handled by Stripe.
• Change your plan, card or invoices, or cancel: press Manage billing. It opens Stripe's billing page.

You do this	What happens
Upgrade	The larger plan applies at once. Stripe charges the difference for the rest of the month.
Downgrade	If your projects no longer fit the smaller plan, the newest ones are paused, not deleted. Each says Paused by your plan. Resume one when there is room.
Cancel	Your subscription runs to the end of the period you paid for. After that, collecting stops, and your inbox stays readable.

If a payment fails

Your projects keep running while Stripe retries the card, and the Billing screen says Payment needs attention. Update the card with Manage billing. Collecting stops only if Stripe stops retrying and ends the subscription.

When the trial ends without a subscription

You can still sign in, read your inbox and export it. New searches, cost tests and reply drafts wait until you subscribe. Subscribing starts collecting again on the next run, and nothing needs to be set up again.